Refund policy

Returns & Refunds Policy

As all items are handmade and created specifically to meet individual customer requirements, I am unable to accept returns or offer refunds on any purchases. This policy applies to all products sold through my website.

All products are carefully packaged with appropriate protection to ensure they arrive safely. However, once an order has been dispatched, I am not responsible for any damage or delays caused during transit by the delivery service.

If you have any questions or concerns regarding your order, product, or service, please do not hesitate to get in touch. I will always do my best to review your query and provide a prompt and helpful response.